Anita Marquetry
Online Shop - Minimum order £10 or $19 - US Dollars Delivering Worldwide

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About Us Anita Marquetry is completely dedicated to your total satisfaction. If you have any suggestions or comments, please email us at info@marquetry.co.uk.

Our Contact details:

Anita Marquetry

Units 5-7 Ddole Enterprise Park Llandrindod Wells Powys LD1 6DF United Kingdom

Email: info@marquetry.co.uk

Visit our website at www.marquetry.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

You must be over 16 years of age if purchasing a craft knife or blades.

Shipping And Handling Please note that we calculate shipping and handling costs by weight of items. We will endeavour where practicable to use the most cost effective delivery method possible. Our carriers operate by minimum weight and / or package sizes and as such changes to specification may be made without prior notice.

If UK First/Second class or International Air Mail Post is chosen as delivery method we cannot be held responsible for lost or damaged goods.

Delivery Schedule We do our best to insure that all orders are dispatched as soon as possible. Most are dispatched same day where stock is available, except at very busy periods. If stock is not available we will contact you with delivery time information or alternative product options.

Our DHL collection time is around midday, this is due to our location (Mid Wales UK). Therefore any orders placed after this time using this delivery method will be dispatched the following working day.

Back Orders If you place an order for an item that is out of stock we will contact you with the expected delivery time. We also will advise on alternatives and of course you can have a full refund if this is not suitable. We try to keep good stock levels at all times but regrettably this is not always possible.

If a single item from a larger order is out of stock we will send you what we have available. Then forward on the remainder free of charge when new stock is available.

Items on our site that show no stock level are 'stock' items that we try to almost always have available. Items that have stock levels are end of line product ranges and when they are sold out we will not remake them.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.
Credit Card Security We (Anita Marquetry) do not handle your credit card details. All credit card information is encrypted and processed by our Verisign Secured Payment Service Provider: ProTX more info @ www.protx.com. All personal and order details held by our server are encrypted using an 128bit military strength algorithm before being transmitted to our premises.
Guarantee We guarantee your satisfaction. Please notify us within 7 days of receipt of goods of any damage, shortages or customer query about your order.
Reaching Us If you need to reach us, please email us on info@marquetry.co.uk, alternatively, fax us on +44 (0) 1597 824484 or write to us at Anita Marquetry, Units 5-7 Ddole Enterprise Park, Llandrindod Wells, Powys. LD1 6DF United Kingdom.
Privacy Policy Anita Marquetry does not ever disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy (Distance selling regulations 2000)

If for any reason you are unhappy with the goods received notify us within 7 days for a full refund. This applies on all products except Bespoke work.

Resonable care must be taken to ensure returned goods arrive in good condition.

Your statutory rights are not effected.

UK Law applies on all transactions.

Remittance Terms Orders placed through our web site will be debited from your credit card immediately. You may also order goods by cheque and your order will be held until the cheque is received.